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Cristina Castro Ortiz is an experienced operations manager currently serving at Wyndham Hotels & Resorts since July 2023. With a robust background in the hospitality industry, prior roles include Head of Reservations at La Zambra, Front Office Manager at Crowne Plaza Madrid Airport, and various positions within Crowne Plaza® Hotels & Resorts and H10 Villa de la Reina, where responsibilities encompassed team management, customer service, reservations, and budget monitoring. Cristina's educational qualifications include a Master’s Degree in Hotel Management and a Bachelor’s Degree in Tourism, complemented by further studies in marketing and business.