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Susan Nolan has diverse work experience spanning over 15 years. Susan is currently the Director of Human Engagement - User Strategy at Workhuman since August 2022. Prior to this, Susan worked at Wayfair, where they held several roles. Susan served as the Head of Supplier Education from October 2020 to April 2022, and as the Associate Director of Category Management from March 2015 to September 2020. Before that, they were the Senior Category Manager from March 2013 to February 2015, and the Category Manager from July 2007 to February 2013.

Susan Nolan attended the Questrom School of Business at Boston University from 2003 to 2007. During this time, they pursued a Bachelor of Science in Business Administration (BSBA) with a concentration in Marketing.