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Chelsea U is an experienced Account Manager at Word & Brown General Agency since August 2019, where responsibilities include developing and maintaining positive relationships with internal and client contacts, and proficiency with various account management systems. Prior to this role, Chelsea worked as a Customer Service Representative at CHOICE Administrators, handling inquiries from employers and verifying enrollments. Chelsea also served as a Claims Specialist at Molina Healthcare, assisting healthcare providers with claim inquiries and achieving high levels of client satisfaction. Earlier experience includes working as a Diabetes Sales Specialist at Cardinal Health, focusing on insurance intervention and goal setting with sales teams. Chelsea is currently pursuing a Bachelor of Business Administration from The University of Arizona Global Campus, expected to graduate in December 2023.