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Deysiane Costa has extensive experience in account management and customer success at Statera TI since November 2019, where responsibilities include establishing strong relationships and understanding client needs. Previous roles at Statera TI involved Level 2 and Level 1 technical support, focusing on data compliance with LGPD and technical problem-solving, respectively. Additional experience includes a commercial assistant role at 1001 Festas, managing social media and customer service interactions, as well as participation in BNI and WOMCY to foster professional networking. Deysiane holds an MBA in Project Management and a specialization in Information Security, complemented by a degree in Information Technology from Estácio and an earlier professional qualification in IT from Cedaspy.