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Ian Phillips has a diverse work experience, starting in 2009 at Target where they worked in various roles such as Guest Service Team Lead, Electronics Core Team Member, and Presentation Team Member. In these roles, they were responsible for driving sales, managing personnel, ensuring cleanliness and organization, and providing great guest service. In 2013, they joined Encoretech as a Training and Support Specialist, where they stayed until 2019. Ian recently started working as a Training & Onboarding Lead at Womble Bond Dickinson (US) LLP.

Ian Phillips received a Bachelor's degree in Speech Communication and Rhetoric from Georgia State University from 2010 to 2012. Prior to that, they attended the University of North Texas from 2006 to 2008, but the information about the degree and field of study is unavailable. Ian also obtained certifications as a Certified Member (CM) from the IAAP - International Association of Accessibility Professionals in June 2022 and as a Microsoft Office Specialist.