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Francois Prevot serves as the Customer Service Manager at WIZBII since May 2017, focusing on recruitment events for various clients, including Crédit Agricole and BNP. Francois manages a support team, overseeing recruitment, training, and the achievement of departmental objectives. Responsibilities include strategizing customer care initiatives, analyzing support trends, and ensuring operational performance through key performance indicators. Previous roles include digital project management, communication consulting, and business development in various companies, with a strong background in administration and e-commerce management, supported by degrees from IDRAC Business School and IUT de Valence.