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Arko Provo Basu is an experienced professional in customer success and sales, currently serving as a Customer Success Manager at Niveus Solutions Pvt. Ltd. since March 2022. Prior roles include Head of Global Sales at Crejo.Fun, Manager of Onboarding and Solutions at Pickyourtrail, and Senior Executive in Corporate Travel Solutions at Yatra Online Pvt Ltd. Beginning a career at MakeMyTrip.com as an Executive in Visa Operations and as an Operations Officer at VFS Global, Arko has developed a strong foundation in customer-oriented operations. Educational qualifications include a Master of Science in Hospitality Management from Manipal Academy of Higher Education, a certification in Journalism from SMPAI, and a Bachelor of Arts in Sociology from Maulana Azad College.