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Lorena Jawhary's work experience includes roles at multiple companies. Lorena is currently working as a Customer Success Manager at Wisewell since September 2022. Prior to this, Lorena worked at NIIAR from 2016 to 2022, where they held various positions including Customer Service Team Leader, Operations Executive, Customer Success Executive, Head of Customer Service Department, and Customer Service Representative. Before that, they worked as an Operations Coordinator at Al Faisal Travel in 2015. Lorena also worked briefly as a Customer Service Representative at Touch in 2014 and as a Content Writer at Yellow Pages Lebanon & Jordan from 2013 to 2014.

Lorena Jawhary completed their Bachelor of Arts degree in Communication and Media Studies at the American University of Science and Technology from 2011 to 2014. During this time, they focused on the field of Marketing and Advertising. In 2017, they furthered their education by obtaining a degree in Digital Marketing from WSI. Additionally, Lorena Jawhary also attended Cedars Cultural School from 2011 to 2014 where they pursued their Bachelor of Arts degree in Communication and Media Studies.