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Russo Michelangelo has extensive experience in IT operations, focusing on front office applications, performance, and digital channels. Currently serving at Wind Tre since January 2017, Russo holds multiple senior analyst roles within the Commercial and Digital Departments. Prior experience with Wind from 2013 to July 2019 includes managing digital channels performance. Beginning a career in 1999 with Wind Telecomunicazioni Spa, responsibilities involved customer management and web specialization. Russo holds a Laurea in Lettere Moderne from Università degli Studi di Napoli Federico II and has pursued multiple certifications, including in project management and the Franklin Covey course on highly effective habits.