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Shiva Harris is a seasoned product manager with extensive experience in web development and project management. Since April 2012, Shiva has held the position of Principal Product Manager at Williams-Sonoma, Inc., contributing to the development and launch of gift registry software and enhancing the checkout experience to improve customer interaction and reduce friction. Prior to this role, Shiva worked as a self-employed web developer from April 2005 to April 2012, assisting small businesses in establishing their online presence and understanding project requirements. Additionally, from August 2005 to August 2011, Shiva served as a Product Manager at Military Advantage, overseeing key segments such as Personal Finance, eCommerce, and Travel. Shiva's educational journey includes studies at City College of San Francisco and the University of Illinois Urbana-Champaign.