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Graham Hicks has a diverse work experience spanning over several industries. Graham has worked as an Operations Excellence Lead at William Adams Pty Ltd, where they were responsible for driving improvements in the Service Excellence Program. Graham also served as a Workshop Technician at the same company, conducting inspections and ensuring equipment was in optimal condition. Prior to that, they worked as a Rolling Stock Fitter at Protech Group, conducting major modifications on trains. Graham also worked as a Plant Inspector at John Holland, verifying compliance and condition of equipment. Additionally, they worked as a FIFO Heavy Duty Diesel Mechanic at Mader, maintaining underground mining equipment. Graham has also held positions as a Director at SCC Consolidated Pty Ltd, a FIFO Diesel Mechanic at Toll Group, and a Diesel Mechanic for Coates, gaining experience in various areas of diesel mechanics.

Graham Hicks completed their education at the Chisholm Institute from 2004 to 2008, where they pursued a Cert III heavy stream diesel mechanic apprenticeship. Prior to that, from 1999 to 2003, they attended Hampton Park Secondary College. Additionally, they obtained several certifications, including a Heavy Vehicle Drivers Licence from Vic Roads in June 2016, a High Risk work certification from WorkSafe Victoria in January 2013, and a Cert III Heavy Diesel apprenticeship from Chisholm Institute in March 2004.