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Helene Ericksen

Government Services Lead Customer Service Specialist at Widex

Helene Ericksen has a diverse work experience spanning over several years. Helene began their career at AT&T in 1984 as a Sales Consultant, where they worked for 20 years. In 2005, they joined Bystronic Inc as a PI - Parts Coordinator, responsible for providing post-sales service and parts support to both internal and external customers. Helene worked at Bystronic Inc for 7 years until 2012. Since 2013, they have been working at Widex, initially as a Customer Service Representative and later as the Government Services Lead Customer Service Specialist.

Helene Ericksen earned a Bachelor of Science (BS) degree in Criminal Justice, focusing on Criminal Justice, from SUNY @ Utica/Rome between 1976 and 1978. Helene also obtained an Associate of Arts and Sciences (AAS) degree in Criminal Justice and Corrections from SUNY Farmingdale, although the specific years of attendance are not provided. In addition to their formal education, Helene achieved several certifications, including "Business Etiquette: Phone, Email, and Text," "How to Have a Happier Workweek," "Courageous Questions to Help Nail Your Performance Review," "How to Keep High Performers Engaged," "Speaking Confidently and Effectively," and "How to Speak So People Want to Listen," all from LinkedIn Learning. These certifications were obtained between July 2022 and August 2023.

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