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Mychelle Hastings has extensive experience in customer success management roles, with a strong focus on building and maintaining relationships with clients. Mychelle has worked in various industries, from dental offices to SaaS companies, always prioritizing client satisfaction and business growth. With a background in Business Administration and Management, Mychelle brings a strategic approach to their role as a Channel Customer Success Manager at Mend.io. Their previous experiences at BatchServices showcase their skills in affiliate management and customer retention.