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Guglielmo Pinto is a seasoned professional with extensive experience at Western Union since May 2017, currently serving as Manager of Process Automation Development, where responsibilities include supervising development teams and acting as an Agile Coach. Previous roles at Western Union include Team Lead/Scrum Master and Robotic Process Automation Analyst, focusing on business process automation and requirement documentation. Earlier experience includes roles in Global AML Investigations Compliance and Fraud Specialist positions, where Guglielmo identified risks related to money laundering and fraudulent activities. Guglielmo began a career in business analysis as an intern at Valuetech Group and worked as a Junior Buyer with Marketing & Consulting Srlrc, leading supplier selection for a food market chain. Educational qualifications include a Laurea Magistrale and a Laurea Triennale in Ingegneria gestionale from Università della Calabria.