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Roberta Pell serves as the Program Director for Medical Billing and Coding at Western Technical College in El Paso, Texas, since May 2014, where responsibilities include interviewing, training, supervising, and evaluating department personnel, as well as developing operational procedures. Prior experience includes roles as an Office Manager at El Paso Primary Healthcare Physicians and Quantum Home Care, focusing on physician credentialing, office policies, payroll, and financial reporting. Roberta has also worked as an instructor at Western Technical College, teaching essential medical terminology and coding courses. Educational qualifications include a Bachelor of Science in Health Care Administration from Grand Canyon University, completed in December 2022.