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Thelma Horwitz has a strong background in healthcare quality and patient safety, with experience in various leadership roles at organizations such as West Park Healthcare Centre, Medcan, Youthdale Treatment Centres, Unity Health Toronto, and Providence Healthcare. Thelma holds a Bachelor of Science in Nursing from Ryerson University and a Masters in Nursing from the University of Toronto. Their expertise includes process improvement, quality improvement, risk management, and patient experience. Thelma has a proven track record of effectively leading quality and improvement initiatives in healthcare settings.