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Chris Walker is an experienced ICT professional with a diverse background in IT management and strategic client oversight. Currently serving as ICT Strategic Client Manager at West Lancashire Borough Council since March 2020, Chris has previously held roles such as ICT Manager and Operations Manager at P & H Pipelines & Services Limited, and Interim Head of IT at Doncaster Council. Significant contributions were made as Head of Business Relationship Management at The Guinness Partnership, where a demand management process was created to enhance communication between IT and internal customers. Chris's tenure at Trafford Borough Council included leading IT functions and implementing strategies for efficiency and shared services, while earlier roles encompassed IT operations management and support service delivery across multiple companies. This extensive experience has facilitated the development of robust technology infrastructures and effective IT service management practices.