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Derrell Parker is an experienced administrative officer currently serving as the Customer Service Manager for the Broward County Government since December 2017, responsible for overseeing the Water and Wastewater Services Call Center and multiple customer payment centers. Previous roles include Assistant Airport Property Manager at FLL Airport, where management of tenant communications and improvement processes was key, and Assistant Hotel Manager at American Cruise Lines, focused on food quality and operational effectiveness. Additional experience includes serving as Food Service Manager for Aramark, enhancing customer experiences across business dining operations, and Centralized Supplier Manager at AT&T, resolving complex customer issues. Derrell Parker holds a Master of Business Administration in International Business from Florida International University and a Bachelor of Science in Hospitality Administration/Management from North Carolina Central University.