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Cassandra O'Shea has extensive experience in the financial services industry, currently serving as a Loan Document Specialist 4/Work Director at Wells Fargo since July 2014, where responsibilities include managing vehicle and personal loan production queues and conducting data analysis to meet service-level agreements. Prior experience includes roles at Wells Fargo Auto Finance as Loan Document Specialist 3 and Outbound Sales Specialist, demonstrating skills in application processing, collaboration with bankers, and customer engagement. Additional experience includes a Certified Pharmacy Technician position at Target and internships in public relations and sales. Education credentials feature a Bachelor of Science in Marketing from St. Cloud State University and intercultural business management studies from Fachhochschule Ingolstadt.