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Robert Foot has extensive experience in IT support and release management, currently serving as Support/Release Manager at Webtrends Optimize since September 2018. Prior to this role, Robert was a Release Manager at Thomas Cook, overseeing the release management of multiple websites and ensuring adherence to ITIL protocols. Experience includes positions as Service Delivery Manager at CWT Digital, Service Operations Manager at Madgex, and an IT Analyst/Software Support Tester at Kuoni Travel Belgium. Additionally, Robert held various roles at Equiniti from 1988 to 2008, focusing on IT helpdesk operations, systems testing, and service desk management, all while maintaining compliance with ITIL standards.