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Mariana is responsible for overall company operations and team leadership, including working with the project managers to ensure smooth delivery of client work. She has been with the team for over a decade, most recently as Director of Products. Mariana’s specialty is user experience design including research, story creation, information architecture, interaction design, and usability testing. She holds a Master in Human Computer Interaction from Carnegie Mellon University and a Bachelor in Computer Science from the Universidad de Costa Rica. Mariana is also a Professor in User Experience at the Universidad de Costa Rica and the Universidad Veritas. She has spoken at conferences in the US and Latin America.