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Adam Otis has a diverse background in customer service and channel programs and operations. Adam has held positions such as Senior Manager, Manager, and Specialist in channel programs and operations at WatchGuard Technologies. Prior to this, Adam worked as an Account Manager at Sesame Communications and in customer technical support at Nordstrom. Adam also has experience as a Customer Service Coordinator at Verizon Wireless and as an Information Technology Intern at Kent School District.