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Mary Henson Poirier has an extensive work experience history. Mary started their career at Aegis Communications in 2002, working as a Site Director. In 2005, they moved on to Ryder Transportation, where they served as the Director of Training, Publications, and Vendor Support. After leaving Ryder Transportation in 2013, Mary joined Alorica as the VP of Strategic Account Management until 2019. Mary then worked for Teleperformance, USA, where they held the position of Vice President of Client Operations from 2019 to 2021. Mary's most recent role was as the Director of Client Services at TaskUs from 2021 to 2023. Currently, they are the Vice President of Client Service at VXI Global Solutions, LLC, a role they began in 2023.

Mary Henson Poirier obtained a Green Belt certification in Lean Six Sigma from Villanova University in 2012.