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Avegail Espiritu is an experienced IT professional with a career spanning over two decades, currently serving as Senior IT Manager for Desktop Support Infrastructure at VXI Global Solutions, LLC, since March 2009. Avegail has held various positions within the company, including IT Manager and IT Assistant Manager, managing desktop infrastructure operations across multiple sites in the Philippines and India, overseeing a team of 16 IT desktop engineers, and ensuring 24/7 technological support. Prior to VXI, Avegail worked as an IT Helpdesk Engineer at IBM Solutions Delivery Inc. and in helpdesk/back office support at Equitable PCI Bank. Educational qualifications include a Bachelor of Architecture degree from Central Colleges of the Philippines and training at AMA Computer Learning Center.