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Peter Oates has extensive experience in project management and account management. Peter has worked at RSA for over a decade, managing various roles such as Project Manager, Motor Claims Market Agreement Manager, and RSA Personal Lines Customer Services Controls Manager. Peter's responsibilities include negotiating deals, implementing software solutions, managing operations, and overseeing quality assurance processes. Peter holds a Bachelor of Science degree in Geology/Earth Science from Liverpool John Moores University. Currently, Peter serves as the Head of Account Management at VUE group, showcasing their expertise in the field.