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Rebel Bailey is a seasoned professional with extensive experience in customer experience design and marketing, currently serving as a Senior Customer Experience Designer at The Hollard Insurance Company Australia since February 2022. Previous roles include a Senior Manager of Engagement at BT and a career at Westpac Group focusing on customer experience within group operations. Other notable positions encompass Market Research Consultant at Bankwest, Senior Research Manager at NM Incite, and Analytics Manager at Rosetta Stone, among others. Rebel has pursued a strong educational background with degrees in Liberal Arts and Sciences and Commerce from esteemed institutions, including the University of Sydney and the University of California, Berkeley, complemented by micro-credentials in Behavioral Decision Making and various leadership programs.