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Emily Dyer

Senior Customer Experience Specialist at VRAI

Emily Dyer has a diverse work experience, including their current role as a Customer Experience Specialist at VRAI since October 2021. Prior to this, they worked at Signet Jewelers for a significant period, starting as a Sales Consultant in August 2016 and progressing to Assistant Manager in November 2017. In May 2019, they became a Store Manager, overseeing daily operations and managing a $1.3M operation until October 2021.

Emily also had experience as an Assistant Manager at Touch of Silver, Gold, & Old from May 2013 to August 2016. In this role, they provided customer-focused service, designed and built jewelry, managed social media marketing, and contributed to product selection.

In addition, Emily worked as a Trip Leader at Indiana University Outdoor Adventures from May 2011 to May 2014. Emily planned and led interactive lessons and collaborated with a team to deliver educational experiences. Emily also had a brief experience as a Program Counselor at Philmont Scout Ranch in the summer of 2012, where they taught courses and provided medical care to Scouts.

Overall, Emily's work experience demonstrates their ability to take on increasing levels of responsibility, deliver excellent customer service, and manage operations effectively.

Emily Dyer attended Indiana University Bloomington from 2009 to 2015, where they earned a Bachelor of Arts degree in Studio Art. Their field of study included metalsmithing, jewelry design, and graphic design. Prior to their university education, Emily attended Southridge High School, although no specific degree or field of study is provided. In terms of additional certifications, Emily obtained the "Diamontologist" certification from the Diamond Council Of America in August 2016. Emily also received the "Wilderness First Responder" certification from SOLO Wilderness Medical School in May 2012. Most recently, in March 2021, Emily completed the "Customer Success Management Fundamentals" course offered by LinkedIn.

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