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Rachel Croissant has work experience in various roles and companies. Rachel started their career at Moody National Companies as a Front Desk Agent in October 2015, where they managed the check-in and check-out of hotel guests, provided information and recommendations to guests, and solved guest problems. Afterwards, they worked at Audi North Austin as a Service Cashier from April 2016 to December 2016, where they handled cash and credit card payments, maintained the filing system, and ensured accurate customer billing. Rachel then joined Volusion in July 2017 as a Receptionist until March 2019, responsible for front desk duties. Rachel was later promoted to a People & Culture Specialist role in April 2019, where their responsibilities are not specified.

Rachel Croissant attended Inglemoor High School from an unknown start year until 2011, where they obtained their International Baccalaureate Diploma. Following that, they attended Gonzaga University from 2011 to 2015. During their time at Gonzaga, Rachel earned their Bachelor of Arts degree in Mathematics.