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Duncan Knight currently serves as the Head of Digital Product & Sales UK at Vodafone, overseeing consumer digital product, e-commerce, content, SEO, CRO, and UAT teams. Prior to this role, Duncan was the Head of Consumer Strategy at BT, leading a team focused on macro and micro consumer strategies and value creation in collaboration with the c-suite. Duncan also held various positions at EE, including Senior Product Manager and Senior Digital Sales Manager, where responsibilities included managing product capability and the customer journey. Early career experience includes a Retail Branch Manager role at Phones4u. Academic credentials include a Master of Business Administration from Bayes Business School and a Bachelor of Theology from the University of Chester.