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Jeroen van de Kolk is an experienced professional in business improvement and process management, currently serving as a Senior Business Improvement Manager at VodafoneZiggo since January 2017. With a career spanning over a decade, Jeroen has previously held positions such as Business Improvement Manager at Vodafone and Process Manager at Ziggo Zakelijk. Earlier roles include Process Manager for Customer Operations at T-Mobile, Business Consultant at O&i, and consultant roles across various projects within Ziggo and ASR. Jeroen's educational background includes a Bachelor and MSc in Business Sciences from Radboud University and a Bachelor in Facility Services from Saxion University of Applied Sciences.