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Monique Voorburg has extensive experience in administrative and functional management roles, currently serving as Functioneel beheerder CRM-systeem at VO-raad since June 2012, where responsibilities include CRM system management, secretarial support for Communication/Public Affairs, and project leadership for CRM system implementation. Prior to this, Monique held various positions at Bartiméus from 1994 to January 2012, including Bestuurs- en directiesecretaresse and Projectmedewerker sector Wonen, where tasks involved quality system development, policy support, newsletter editing, and participation in the works council. Monique's academic background includes a secretarial diploma from Instituut Pont and studies at Hogeschool Heerlen.