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Anna Victoria Medroso is an experienced recruitment professional currently serving as Recruitment Supervisor and previously as Recruitment Coordinator at Virtual Staffing Solutions since April 2022. Prior experience includes roles at SYKES Philippines, where Anna held positions as Quality Assurance Specialist and Voice of the Customer, focusing on customer experience insights from September 2018 to December 2021. Anna's career also includes customer service and administrative roles at PLDT and TTEC, as well as extensive experience as a Customer Service Agent at ePerformax Contact Centers & BPO from January 2011 to September 2014. Anna demonstrates a strong background in customer service, quality assurance, and recruitment.