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Alexander Rodriguez is an experienced customer success and sales professional currently serving as a Customer Success Agent at Virtual Latinos since November 2021, focusing on fostering positive work relationships between clients and virtual assistants. In addition, Alexander has been a Sales Consultant at Suplidora Nacional de Tecnología since January 2021. Previously, Alexander held the position of Social Media Team Lead and Echat Quality Analyst at Conduent from February 2016 to January 2020, managing a team of 10 to 15 agents in customer service roles. Earlier experience includes customer service positions at Teleperformance Dominican Republic and Alorica, where support was provided for clients' medical insurance policies and technical assistance. Alexander is pursuing a Bachelor's degree in Computer Software Engineering at Universidad del Caribe, enrolled from January 2023 to January 2027.