Hoang Nguyen's work experience includes various roles in the field of IT and technology. Hoang started their career at BBTech Solutions, Inc. in 2014 as a Systems Administrator, where they provided comprehensive IT support services to small businesses. In this role, they responded to help desk tickets, troubleshooted hardware, software, and network issues, and configured and maintained Hyper-V virtualization for private hosting.
In 2019, Hoang joined Herrod Technology, Inc. as a Systems Technician, where they continued to provide IT support services to small businesses. Hoang managed their IT infrastructure, responded to help desk tickets, and configured and maintained network equipment to ensure optimal performance and security.
Later in 2019, Hoang moved to ViaPath Technologies, where they held two roles. Hoang started as a Systems Engineer, responsible for managing and maintaining production management systems. Hoang conducted troubleshooting and resolved issues to minimize downtime and oversaw inventory management and control.
More recently, Hoang transitioned to the role of Hardware QA Engineer at ViaPath Technologies. Here, they collaborated with cross-functional teams to understand project requirements and develop comprehensive test plans. Hoang executed test cases, identified and tracked defects, and provided actionable feedback to development teams.
Throughout their work experience, Hoang has demonstrated strong technical skills, problem-solving abilities, and the ability to work collaboratively in cross-functional teams.
Hoang Nguyen's education history begins in 2008 when they attended Westwood College-Dallas and obtained an Associate's Degree in Graphic Design and Multimedia, which was completed in 2010. Following this, in 2013 to 2014, Hoang attended MyComputerCareer for an unspecified degree or field of study.
More recently, in 2023, Hoang enrolled in the Cyber Bootcamp Powered by Fullstack Academy at The University of Texas at Dallas. This program's degree and field of study are not specified.
In addition to their formal education, Hoang has obtained various certifications. In 2014, they earned the MTA: Windows Server Administration Fundamentals and MTA: Networking Fundamentals certifications from Microsoft. Also, in the same year, Hoang obtained the MCPS: Microsoft Certified Professional, MTA: Windows Operating System Fundamentals, CompTIA A+, and CompTIA Net+ certifications from respective institutions.
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