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Alan Lanz is an experienced professional with a diverse background in customer support, hotel management, broadcasting, and office coordination. Currently serving as a UE Quality and Support Technician at Viaero Wireless since March 2019, Alan is responsible for monitoring and troubleshooting connectivity issues for internet customers. Previous roles at Viaero Wireless include Tier 2 Data Support Lead Specialist and Tier 2 Wireless Specialist, focusing on customer service and technical support. Alan has also held various positions in hospitality, including Assistant General Manager at Hampton Inn by Hilton Fort Morgan, and has experience in broadcasting as a Production Assistant at Northeast Colorado Broadcasting, LLC. Alan holds a Bachelor of Science in Business Administration and Management from the University of Northern Colorado and an Associate of Arts in General Studies from Morgan Community College.