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Michael Nugent is a seasoned IT professional with extensive experience in managing and supporting various SaaS applications and IT service operations. Currently serving as a Senior IT Service Analyst at VGW since 2022, Michael has effectively supported numerous platforms such as Google Workspace, Microsoft Office 365, and Salesforce, while also facilitating onboarding and troubleshooting for stakeholders. Previously, Michael held key roles at Coinbase, TD, and Artifakt Digital, focusing on cloud application administration, SSL certificate management, and website development respectively. Michael's technical expertise is complemented by a strong educational foundation, including several diplomas in Computer Systems Technology and Interactive Multimedia Development from Algonquin College.