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Phil Franklin is a customer support specialist at VIP (Vermont Information Processing) since February 2022, responsible for facilitating relationships between customers and distributors for Anheuser Busch's retail application, triaging support issues, and leading Level 1 support for Android outages. Prior experience includes serving as a mailroom clerk at Saint Michael's College where package processing and customer communication were key responsibilities, and an office intern at Bennett Franklin Real Estate focusing on research and property inspections. Additionally, Phil held a social media marketing internship at The Big Heavy World Foundation, Inc., contributing content and conducting interviews, and worked as a line cook at Rice Fruit Farm. Phil Franklin holds a Bachelor's degree in English Language and Literature from Saint Michael's College, earned in 2022.