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Erik Gustafson is a seasoned professional with extensive experience in operations support, project management, and financial planning, primarily at Verizon since May 2001, where Erik currently serves as Director of Operations Support. In this role, Erik leads the management of operational strategies, reporting, and key performance indicators, driving efficiency within the Technology & Product Development organization. Previous roles at Verizon include Chief of Staff for Product Development and Senior Consultant for Program & Project Management, reflecting a strong background in budget management and operational oversight. Prior to Verizon, Erik was the Manager of International Sales and Marketing at Liquid Force Manufacturing, achieving significant sales growth. Erik holds an MBA in Business Administration from Suffolk University and a BA in Biology from the University of Massachusetts Dartmouth.