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Daniel Irving

Senior Customer Service Manager at Verisure

Daniel Irving is a seasoned professional in customer service and operations management with extensive experience in diverse industries. Currently serving as a Senior Customer Service Manager at Verisure since July 2021, Daniel previously held the position of Senior Operations Manager at Concentrix, where significant achievements included the successful launch of multi-lingual programs and exceeding revenue targets. Daniel's career also encompasses roles at Shop Direct Group as Customer Experience Manager and multiple positions at Orange, including Sales Centre Manager and Sales Team Manager, where exceptional performance in sales operations and team expansion was demonstrated. Daniel holds a diploma in Business from Newcastle College and has a strong educational background from George Stephenson High School.

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