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Ardit Haderi is a Senior Business Operations Analyst at Verisure since March 2019, with prior experience as a Business Analyst Marketing Cliente and Real Time Manager at Verisure Securitas Direct. Responsibilities have included segmentation and operational management in real time. Earlier roles included working as an Operador de Telefonia, handling alarm management in both English and Spanish, and serving as a translator for Accem, assisting refugees in multiple languages. Ardit also has experience as a Técnico de Laboratorio de Análisis Clínico at AbaCid. Educational qualifications include a Customer Experience Manager certification from EOI Business School and a degree in Chemistry from Universidad Nacional a Distancia (UNED), along with a Técnico de laboratorio médico/clínico diploma from IES Moratalaz.