Michael Gates is an experienced Customer Success Manager at Verafin since April 2018, with a strong background in project management and customer engagement from previous roles at [24]7.ai and Fiserv. Notable achievements include optimizing software for client satisfaction, managing relationships with top-tier clients, and leading complex software implementations. Michael's early career included managing the successful opening of over 40 retail stores for Victoria's Secret and enhancing a retail credit card program at Alliance Data Retail Services that exceeded sales goals. Michael holds a Bachelor of Arts degree in Spanish, Portuguese, and International Studies from The Ohio State University.
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