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Navamallika Dutta is a Senior Customer Support Engineer at Velsera, having transitioned from the role of Customer Service Engineer at PierianDx, now part of Velsera. Prior experience includes serving as a Project Fellow at Tezpur University and a Promoter at Internshala. Educational credentials include a Master's degree and a Bachelor's degree in Bioscience and Bioinformatics from Tezpur University, alongside a 12th grade education in Science from Kendriya Vidyalaya. Additional experiences include an internship at IISER-Kolkata and participation in the IRIS National Science Fair.