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Bhalvi M. has extensive experience in customer service roles, currently serving as a Customer Service Manager at DNA Diagnostics Center since January 2012, and previously holding positions as Senior Customer Service Supervisor and Customer Service Representative within the same organization. Prior experience includes a volunteer role as a Telephone Advisor at Citizens Advice from August 2010 to November 2011. Bhalvi M. holds a Bachelor of Laws (LLB) degree from Middlesex University, completed in 2010.