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Courtney Jones is a skilled professional with diverse experience in field inspection, customer service, and public transportation. Currently serving as a Field Inspector at VELOCITY REOS, INC since May 2022, Courtney Jones excels in delivering meticulous property inspections and maintaining strong client relations. Prior experience includes operating buses with the Metropolitan Transit Authority of Harris County and Cincinnati Metro, where Courtney Jones prioritized passenger safety and satisfaction. As a Pre-Delivery Quality Product Analyst at Yates Services, Courtney Jones led process improvements that enhanced operational efficiency and customer service. This foundation in customer interactions and data analysis was further developed during tenure as a Customer Service Representative at Verizon. Courtney Jones holds a Bachelor of Business Administration from Strayer University.