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Michelle Vredberg has over two decades of experience in customer success and management within the technology and consulting sectors. Since July 2010, Michelle has held various leadership roles at Veeva Systems, currently serving as General Manager of Site Solutions, and has previously been VP of Customer Success for Sites, VP of Global Customer Success, Senior Director of North America Commercial Customer Success, and Director of North America Commercial Customer Success. Prior to Veeva Systems, Michelle worked at IBM as a Managing Consultant from April 2004 to July 2010 and held the position of Analyst at Vedder Price from 2001 to 2004, along with a brief tenure as a Test Analyst at CompleWare Corporation in 2003. Michelle earned a Bachelor of Business Administration in Management Information Systems and Management from The University of Iowa Tippie College of Business after an international study experience at Imperial College London in 2001.