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Komal Srivastava has extensive experience in the telecommunications and technical support sectors, currently serving as the Access Process & Business Continuity Manager and Configuration Manager at Ericsson since June 2012. Prior to this role, Komal held the position of Senior Technical Support Engineer for Netgear at vCustomer, where employment began in November 2007. Komal's educational background includes studies at the Sikkim Manipal Institute of Technology and Modern School.