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Peter Walker is an accomplished Customer Care Support Specialist Manager at Vanquis Bank, with a career spanning over two decades in customer relations and performance management. With roles that include Customer Relations Floor Manager, New Business Manager, and New Business Performance Manager/Coach at Vanquis, Peter has a proven track record in driving customer service excellence, coaching, and developing operational strategies. Prior experience at Barclays as a Performance Manager and Team Leader, along with roles at LBM and British Airways, further highlight Peter's expertise in performance improvement, team leadership, and delivering impactful customer service initiatives. Peter's educational background includes A Levels from Ashton Sixth Form College and GCSEs from Littlemoss High School.