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Elijah Rectin is an experienced IT support professional currently serving as a User Support Specialist II at Vancouver Police Department since May 2023. Previously, Elijah worked as an IT Support Analyst at KPMG Canada from November 2017 to March 2023, where responsibilities included providing end-user support and troubleshooting issues for over 700 staff members. Prior roles include Helpdesk Technician at Baker Tilly Canada and Technical Support Specialist during a co-op work term at Istuary Innovation Group. Elijah holds a Cisco CCNA degree in Network and System Administration from the British Columbia Institute of Technology, along with certifications in First Responder from the Justice Institute of British Columbia and ITIL Foundation from The University of British Columbia. Education also includes a Technology Support Professional Course from the British Columbia Institute of Technology.