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Jo-Ann Bishop is a seasoned Senior User Experience Designer with extensive expertise in UX, UI, and service design, currently working at Valutico since February 2023. Previous roles include Senior User Experience & Service Designer at Adverity and a UX/UI Design Teacher at Talent Garden Innovation School, where Jo-Ann taught design principles and mentored students. Jo-Ann has a strong freelance background in product design and has held positions as a Product Designer at Freethinking Business Consultants and Nedbank. Earlier design experience spans various companies, including Arc Interactive Pty. Ltd, BizFrame, and Everlytic, with foundational education in design and user experience from institutions such as the University of Cape Town and Vega School.