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Serene Zong's work experience includes the following roles and companies:

- User Experience Researcher at AviaGames Inc since July 2023.

- UX Researcher at NetEase Games from January 2023 to May 2023.

- International Product Manager at Kuaishou Technology from January 2022 to August 2022. In this role, Serene liaised with developers and UI designers to tackle sharing automatic download problems, optimize shared content, prioritize product roadmap, and conduct A/B experiments, achieving significant improvements in new users, click-through rate, and sharing penetration rate.

- Product role at Trip.com Group from May 2021 to August 2021.

- Self Employed at Calabash Baby from January 2020 to August 2021.

- Product Manager (ad tech) at Xiaomi Technology from January 2021 to May 2021.

- Market Research Intern at iResearch from November 2020 to February 2021.

- Analyst at Siiing impact investment from May 2020 to January 2021.

- Innovation and Entrepreneurship center (Intern) at Tencent from June 2019 to September 2019.

Serene Zong completed their high school education at Inner Mongolia Hailar No.2 High School from 2014 to 2017, earning a High School Diploma. Minfeixue(Serene) then pursued their bachelor's degree in Management Engineering at Shanghai University from 2017 to 2021. Currently, they are pursuing a Master of Engineering Management and Entrepreneurship degree at Brown University, expected to graduate in 2023.